Field Notes Inside an Integrated Communications Agency

Amazon Most Wanted: What UXD can learn from police sketch artists

I'll be up front--this post is somewhat (ok, mostly) half-baked. If you're ok with that, then read on.

For websites, I've been thinking about what each one's "mug shot" is. What is that basic, fleeting image that makes a site memorable and recognizable? What are the immediate cues that help you identify with and orient yourself on them? And, what features are important? Eyetracking studies sort of get at this, but not entirely.

So that was the windup for this pitch:

I want to see people draw (from memory only) what they think the Amazon.com looks like. Email them to me (tmoy at capstrat dot com) or upload and tag them on flickr as "amazon-most-wanted". Link them up in the comments if you're cool and saavy like that. And if you want, include some thoughts. But be brief.

I'll post the results in a few days or when I get 10 submissions, whichever comes first. I won't cite your name unless you want me to.

A few guidelines:

  1. Use your head. Don't look at the site or anyone else's ideas before drawing yours. It will be way more fun to see the difference in interpretation. 
  2. Finish fast. I'll give you 3 minutes. Trust me, I can spot cheaters.
  3. Ugly=beautiful. Keep them rough and incomplete.  Visio or illustrator is fine. Even better is some crazy hackjob in powerpoint. If you've got a  cameraphone shot of a napkin sketch, hook it up. If you can't draw (really, you can), write me with some phrases and keywords that help explain what comes to mind when you think of Amazon. 

Lets see 'em. 

  • Geoff 12:06 p.m. Sep 29, 2008

    Cool idea! Pen + Napkin + Cell Phone =

    http://farm4.static.flickr.com/3094/2898433199_febab0bc2f.jpg

  • Todd 7:11 p.m. Sep 25, 2008

    And here's one from John R:

    http://farm4.static.flickr.com/3030/2887553417_98c7146c10_o.jpg

  • Todd 2 p.m. Sep 25, 2008

    Here's mine.

    http://farm4.static.flickr.com/3035/2887366221_6887618720_o.jpg

    I'll do some rough analysis on everyone's contributions and write a follow up post.

    Anyone else?

  • Colin 9:54 a.m. Sep 25, 2008

    Big Whiff! I forgot that there are ads on there, that there's a search function, and even how the main navigation is oriented. But my product drawings are excruciatingly accurate. Really -- everything I want is truly squiggly and outlined in black ink.

    http://farm4.static.flickr.com/3158/2886853655_c3663fc7ea.jpg

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