Field Notes Inside an Integrated Communications Agency

On Saturday, I attended a Board of Advisors meeting for the University of North Carolina School of Journalism and Mass Communication. We got routine updates on various programs. But a subtext for almost every part of the discussion was the future of mainstream journalism.  
 
It seems like every day we get notice of newspapers and TV news operations retrenching in the face of falling advertising revenues.  Heck, we even saw a rumor surface last week that the most venerable broadcast news organization in history – CBS News – was considering outsourcing its news gathering to CNN.  It’s funny how rumors get started, and CBS News was quick to knock it down, but I suggest that it was a notion that did more than just cross someone’s mind.
 
There is no shortage of stuff to read if a reader wants to go online.  About 120,000 new blogs launch every single day.  A few are insightful but most are woefully uninformed and lacking journalistic standards of accuracy.
 
There’s a part of me that is unsympathetic to journalism’s plight.  News organizations are getting their comeuppance for profound arrogance.  Some newsrooms verge on the immoral and corrupt in allowing personal bias to seep into their copy.  As a former journalist, I write this with sorrow
 
I really don’t know how we’re going to get the information we need to govern ourselves if all of mainstream journalism goes belly up.  
 
We have to find a business model in which consumers are willing to pay for professionally produced content.  Today it’s clear that consumers will go to the Web for news, even to traditional sources – MSNBC, NYtimes.com, USAtoday.com.  But we have yet to find a business model that would allow those news organizations to survive financially online.
 
For the good of our democracy, someone needs to figure this out.